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Terms & Conditions

Delivery

All items are securely packed and beautifully gift-wrapped and will be dispatched once orders are completed. Some items are in stock and will be posted straight away. Others are made to order so please allow 28 days for delivery. During our non busy periods items will take up to 14 days to deliver.

Proof of posting is always obtained, should your item get lost in the post we will supply you with the receipt so you can a claim any lost directly with the post office, standard postal insurance is covered up to £36.00. Postage costs £4.95 to the UK. Please email me for postage costs outside of the UK.

Payment Method
You can order through the site and pay by paypal, however personal cheques are also accepted, please send us an email if this is your preferred method of payment.

Refund Information
In stock Items
If you are not completely satisfied the item must be returned within 14 days of receipt in the same condition, unused and in its original packaging you will then be refunded the cost of the item within 14 days.

Made to Order Items / Personalised Items
Are bespoke and made especially for you so these items cannot be refunded.

Returning Items
For all returns, you will be required to arrange and pay for the return of the products to us. When returning items it is recommended to obtain proof of posting. We cannot accept responsibility for parcels
lost in the post.

Please note: Print colours may differ slightly to those as seen on the screen as monitor settings may vary.


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